Rental Conditions

Terms and conditions

The contractual partner of the renter is the cyclista Bicycle Holidays SL, C/ Mar Negra 6, 07610 Playa de Palma. The renter gets the bicycle clean and in proper technical and roadworthy condition and will return it in the same condition. The cleaning of the bike is done by cyclista.

Damages on the bicycle has to be reported immediately. Arising expenses for curing the damage have to be paid by the renter. Payment of rental price as well as additional services has to be made in cash and on site. Pedals are not included in rental price. If the bike is out of order in case of fall/accident of the renter, there is no right to get a free alternative bike. Proportional rents will not be refunded.

Flight cancellations or changes, illness, accidents or other reasons in the personal sphere of the customer are not the responsibility of cyclista. Lost renting days/reserved rental days will not be refunded.

Actual rental prices are always available on our homepage and listed in our shop. Prices include taxes and duties.

In case of cancellation of a bicycle reservation until 2 months before start of rental agreement no fees will be charged, until two weeks before rental agreement 50 % of rental price has to be paid. After that full rental price has to be paid. If the bike will be returned earlier because of illness or bad weather no rental fee will be refunded, also not in case of flight changes.  In cases of unforeseen events and act of god, the costs of cancellation are 50% of the agreed rental fee.

Prolongation of rental period is only possible in consultation with cyclista. If the bike is not returned on time a fee of Eur 20,- will be charged - additionally to the costs of further rental days.

In case of loss or traffic accident the renter has immediately to report at the next police station. All necessary documents must be given to the renter promptly, to keep up his possible damage claims. Otherwise the renter is responsible for any possible damages.

The bicycle insurance covers damages caused by self-inflicted fall or mishandling of the bike. Theft of the bicycle is not insured – also not out of a bicycle cellar. Damages of the bicycle caused by vandalism or gross fault has to be paid in full extend by the renter and are not included in the insurance. As well as damages caused by third parties that cannot be identified (f.e. damages in a bike cellar, damages caused in case of parking the bike somewhere, damages caused in case of transportation by car or bus).